LoadUp Loader frequently asked questions
Get all the answers to the most frequently asked questions about becoming a Loader. Understand our platform, onboarding process, requirements, and more.
Yes. Many of our customers’ items are large, heavy and awkward to move. We require two people on each job to ensure all items are removed safely without damaging the home.
If you are using a truck, a trailer must be attached. Some of our scheduled pick ups often will fill up and exceed the size of a typical truck bed. Using a trailer allows our Loaders to remove all of the items in a single pick up.
Auto insurance is required to be on the platform. If you have certain limits of General Liability, you can make more money, but it is not a requirement. Work Comp or Occ Acc must follow your state guidelines.
We recommend less than 15 years old but if the condition is suitable – we will consider an older vehicle.
Loaders can do as many or as little orders in a day as they choose. We are flexible with Loader availability. The customers select their service windows (All Day, Morning, Afternoon, Evening). There is a lot of variety with when a Loader can choose to be available.
Payment & Earnings
There are several different factors that drive payouts. Geography, item type, item counts, service requested, etc.
Some hauling teams are able to handle up to 20 orders in a single day and others are only looking to take on 2 jobs per day. The average order payouts range between $55 – $200 and many Loaders get paid up to $2,000+ weekly.
We send out POs on Tuesdays, with exceptions on federal holidays.
We pay Loaders via any Merchant Service which accepts credit card payments such as: Square, Quickbooks, Gig Wage, Stripe, SwipeSimple, etc. *Service Fee may apply.
We have a Feedback Recognition Program which pays the Loader for every 4 and 5 star customer review. We also offer the customer a tipping option on each order – where the customer’s tip is passed directly to the Loader.
Payment fluctuates based on the type of job and the number of items removed per job.
The best strategy depends on the volume of jobs you accept and how often you donate. Donating items in good condition is free and helps you keep disposal costs in your pocket rather than at the dump. Monitor the Loader app for ideal jobs and meet the customers expectations. The higher your feedback score, the more options to get incentive on the Feedback Recognition Program and Tips.