Haul-Away and Setup for Mattress Brands

Every mattress customer has the same question: what do I do with the old one? LoadUp connects your store with local contractors who haul away old mattresses, set up new frames and foundations, and recycle old units responsibly. White glove service at checkout, without the logistics overhead.

Two mattress professionals carrying a mattress

WHAT WE DO

Solve the old mattress problem for your customers.

Online mattress brands struggle to offer old mattress haul away because most use UPS or FedEx for shipping. LoadUp connects your store with local contractors who pick up old mattresses and box springs at your customers’ homes.

Common Use Cases:
  • Mattress and box spring removal
  • Bed frame and furniture assembly
  • New mattress delivery and setup support
  • Customer return and replacement pickups
  • White-label fulfillment under your brand

Junk Removal

Old mattress haul away when your customers need it most.

When a customer buys a new mattress, LoadUp connects them with a local contractor who picks up their old mattress, box spring, or bed frame for responsible recycling or donation. Scheduled at checkout so customers never have to figure out disposal on their own.

Key Benefits:

  • Seamless integration at checkout
  • Fast, professional in-home pickup nationwide

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Assembly & Installation

Professional setup that completes the customer journey.

LoadUp connects your customers with local contractors who set up new bed frames, foundations, and adjustable bases quickly and correctly at their homes.

Key Benefits:

  • Fast, professional assembly anywhere in the U.S.
  • White-glove experience that reduces returns

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Simple API and plugin integrations that make offering haul-away and setup effortless

LoadUp connects directly with your eCommerce platform via API or plugin integrations for Shopify and other major platforms. Customers choose their haul away or setup service during checkout, and a local contractor is automatically dispatched to fulfill the order. No manual coordination required from your team.

A Complete Solution from Checkout to Customer Satisfaction

1

Book Your Service

Schedule one-time or recurring services instantly through our online platform or partner portal.

2

We Show Up Ready

Professional, background-checked crews arrive on time with everything needed to complete your job.

3

We Take Care of Everything

From pickup to responsible disposal, our team manages every detail so you don’t have to.

The LoadUp Approach

Simple

One integration. Every mattress order covered.

Connect LoadUp once and offer old mattress haul away and setup on every order. The platform routes jobs to local contractors and manages scheduling without adding headcount.

Fast

Same-day and next-day haul away nationwide.

LoadUp has contractors available next-day in every major metro area. Same-day in 30-plus cities. Your customers get fast, professional haul away and setup.

Fair

Transparent pricing your customers see at checkout.

LoadUp pricing is set by service type and ZIP code. Display accurate haul away and setup costs at checkout. No hidden fees, no changes after the fact.

Frequently Asked Questions

How does LoadUp integrate with mattress e-commerce sites?

LoadUp integrates with mattress e-commerce platforms through APIs and plugins for solutions like Shopify as well as custom storefronts. Once connected, retailers can add mattress haul-away, setup, or removal options directly to the checkout experience.


After completing a purchase, customers can instantly schedule their preferred service date and time through our platform. This integration helps online mattress brands streamline post-purchase logistics, reduce customer support inquiries, and provide a convenient mattress replacement experience while supporting high-volume orders and nationwide fulfillment.

Do you provide nationwide coverage?

Yes. LoadUp provides nationwide mattress haul-away and setup services across every ZIP code in the United States. This allows mattress brands and online retailers to offer consistent post-purchase services to customers regardless of location.


Through our platform, e-commerce mattress companies can coordinate large-item logistics, manage high-volume orders, and maintain reliable service standards across all regions. This nationwide coverage helps streamline mattress replacement programs and ensures customers receive a convenient, end-to-end delivery and removal experience.

Can customers choose their own service times?

Absolutely. LoadUp enables customers to choose their own service times after completing their purchase. Once checkout is finished, customers receive a secure link where they can self-schedule a mattress pickup, haul-away, or setup appointment based on their preferred date and time.


Our automated platform manages confirmations, reminders, and service updates throughout the process. This self-scheduling experience helps mattress brands reduce customer support workload, streamline post-purchase logistics, and provide a convenient replacement experience for customers receiving a new mattress.

How fast are services completed?

Most mattress haul-away, delivery, or assembly services can be scheduled and completed within 24 to 48 hours of booking, with same-day options available in select metro areas depending on local availability. LoadUp provides real-time scheduling and updates to ensure a smooth post-purchase experience.


This fast turnaround allows mattress brands and e-commerce retailers to reduce customer wait times, support high-volume orders, and manage multi-location fulfillment efficiently while maintaining consistent service quality nationwide.

Can these services be offered under my brand name?

Yes. LoadUp offers white-label service options, allowing mattress brands and online retailers to provide haul-away, delivery, and assembly services under their own brand. Customers experience a fully branded checkout, scheduling, and post-purchase journey while LoadUp manages all logistics and fulfillment behind the scenes.


This approach helps mattress retailers scale operations, manage multi-location deliveries, and maintain consistent service quality nationwide, all without adding internal labor or operational complexity.

What happens to removed mattresses and furniture?

When old mattresses or furniture are removed, LoadUp coordinates responsible handling through recycling, donation, or proper disposal.


For mattress brands and e-commerce retailers, this ensures that replacement deliveries or upgrades are managed efficiently, reducing logistical burdens and environmental impact. Multi-location and high-volume removals can be processed consistently, helping retailers provide a smooth, sustainable post-purchase experience while maintaining compliance and operational efficiency nationwide.

Offer customers removal, delivery, and assembly options.

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